CNC machines
Blade Holder mit Skala
General terms, conditions

General Terms and Conditions of Business

Terms and conditions: Please take note of my general terms and conditions of business.

Terms and Conditions


Mail-order law: According to German law (Fernabgabegesetz) customers can return the goods, under certain circumstances, within 14 days of receipt without stating a reason, thereby revoking the sales contract.

The following conditions must be fulfilled: The “Fernabgabegesetz“ applies for all sales contracts, which are concluded exclusively using telecommunication. The consumer is a buyer who orders for his private needs and not for the use in a commercial or self-employed occupation. The returned goods must be unused and in the original condition (original packaging). In this case, payments already made will be reimbursed in the full amount of the value of the goods. We reserve the right to subtract an appropriate amount to compensate for usage or incompleteness, should the goods show traces of use, if the original packaging is damaged or if the instructions for use are missing.

Time limits: The consumer must revoke the sale in writing within two weeks. The revocation does not need a reason. The goods must be returned within this time limit. The time limit begins on the day of delivery to the consumer. It is sufficient to send a revocation within this period, in order to comply with the time limit. The revocation must be sent to the address named in the invoice.

Exclusions: A revocation is not possible if the goods were purpose-built to customer specifications, if the goods are not suitable to be taken back, if sealed goods have been un-sealed and damaged. Goods, which were custom-built, are excluded from the stipulated return-of-goods.

Claim for loss of value / compensation: We reserve the right to claim compensation, where justified, for depreciation of the goods.

Reimbursement: Postage costs for the return consignment will de reimbursed according to the “Fernabsatzgesetz” under the following conditions:

1. The return consignment comes from a German address.
2. You have returned the goods within 14 days of receipt or revoked the sales contract in writing or by email, within this period.
3. The value of the return consignment at the time of sale is more than 80.00 €. (not the value of the whole order!)

The postage costs will, of course, be also reimbursed if a complaint is justified, that is, if the goods were damaged on delivery or if they are defect. We ask you to appreciate, that in other cases you have to carry the postage costs yourself. In particular, if the value of the return consignment is less than 80.00 €, or if the goods are sent back later than 14 days and the contract was not revoked within the 14 day time limit. We point out especially that custom-built products, in particular when pre-production costs have been incurred, can not be taken back.

We ask you kindly to make sure than the return consignment has sufficient postage and to choose the cheapest way of sending. Consignments, which are insufficiently stamped, cause us great additional costs, which then have to be taken into account when we calculate our postage charges. For these reasons we reserve the right to refuse carriage forward consignments. In the case of a legitimate revocation, we will refund the purchase price, provided that it has already been paid, within 30 days.

Accounting and prices: All prices are given in Euro. Value added tax is not separately itemized as we make us of the special rules for small businesses § 19 UStG. All prices are subject to confirmation and are non-binding. Special prices (Offers of the month, reduced single items, etc.) only apply as long as stocks last.

Data storage and processing: When you supply us with information via Internet, you do this of your own free will. The consent to collection and storage of your data is revocable. Your data is solely used for the purpose for which it was entered. CUKI-MESSERHALTER.COM collects, processes and uses the customer’s personal data in automated processes only as far as is necessary for the purpose of the contract and for displaying and updating its contents(stock data), in accordance with § 5 Abs. 1 TDDSG / § 14 Abs. 1 MDStV. Further, CUKI-MESSERHALTER.COM, collects, processes, and uses the customer’s usage and billing data according to § 6 Abs. 1 TDDSG / § 15 Abs. 1 MDStV. CUKI-MESSERSCHNEIDER.COM ensures that no data will given to third parties, unless government offices force us by law to do so.

SEVERABILITY CLAUSE: Should any individual provisions in the above options terms be or become invalid, either in part or in full, or impracticable, this will not affect the validity of the other provisions. The invalid or impracticable provision will be replaced by a ruling that is as close as possible in economic purpose to the invalid or impracticable provision in a legally effective and practicable form. The same will also apply in the event of any unintended omissions.

Place of fulfilment and jurisdiction is the seat of CUKI-MESSERHALTER.COM


Printable Version